Privacy Policy – 77bd App Data Protection

01 Introduction

77bd app takes your privacy seriously. We know that when you register on our platform, you're trusting us with personal information — your name, your phone number, your payment details. That trust is not something we take lightly, and this Privacy Policy is our commitment to being transparent about exactly how that information is handled.

This policy explains what personal data 77bd app collects from you, the reasons we collect it, how it is stored and protected, who it may be shared with, and what rights you have as a data subject. We've written it in plain language because we believe you deserve to understand what's happening with your data without needing a legal background to follow along.

This Privacy Policy should be read alongside our Terms and Conditions and our Responsible Gaming Policy. Together, these documents form the full agreement between you and 77bd app.

02 Data We Collect

77bd app collects only the personal data that is necessary to provide you with a functioning, secure, and compliant gaming experience. We do not collect data for the sake of it. Here is a breakdown of the categories of data we may hold about you:

Identity and Contact Data

• Full name as provided during registration
• Mobile phone number (used for account verification and communications)
• Email address, if provided
• Date of birth (for age verification purposes)

Financial Data

• Payment method details (bKash, Nagad, Rocket, or bank account numbers)
• Transaction history including deposits, withdrawals, and bonus activity
• Account balance information

Technical and Usage Data

• IP address and approximate geographic location
• Device type, operating system, and browser information
• Pages visited, time spent on the platform, and features used
• Login timestamps and session duration

Gaming Activity Data

• Games played, bet amounts, and game outcomes
• Bonus usage and wagering history
• Responsible gaming tool usage (deposit limits, self-exclusion requests)

03 How We Collect Your Data

77bd app collects your personal data through several channels, all of which are under your control:

• Registration: When you create an account on 77bd app, you provide your name, phone number, and date of birth directly.
• Deposits and withdrawals: When you add funds or request a payout through your Wallet, payment method details are captured and recorded.
• Platform usage: As you navigate 77bd app — browsing games, placing bets, adjusting settings — our systems automatically log technical and usage data.
• Support interactions: If you contact our support team via live chat or email, the content of those conversations is stored for quality and compliance purposes.
• Cookies and tracking technologies: Our platform uses cookies to maintain your session, remember your preferences, and analyse how the platform is used. See the Cookies section below for full details.

We do not purchase data about you from third-party data brokers. All data we hold about you comes directly from your interactions with 77bd app.

04 How We Use Your Data

Every piece of data 77bd app holds about you is used for a specific, legitimate purpose. We do not use your data for anything beyond what is described here:

• Account management: To create, maintain, and secure your 77bd app account, including verifying your identity and age.
• Transaction processing: To process your deposits and withdrawals accurately and in a timely manner.
• Platform improvement: To understand how players use 77bd app so we can fix issues, improve performance, and develop new features.
• Fraud prevention and security: To detect and prevent fraudulent activity, money laundering, and unauthorised account access.
• Legal compliance: To meet our obligations under applicable laws and regulations, including anti-money laundering requirements.
• Responsible gaming: To monitor gaming patterns and identify players who may need support, in line with our Responsible Gaming Policy.
• Communications: To send you important account notifications, transaction confirmations, and — where you have opted in — promotional offers.

05 Who We Share Your Data With

77bd app does not sell your personal data to anyone. We do not share your data with advertisers, data brokers, or any third party for their own commercial purposes. The only circumstances in which your data may be shared are:

• Payment processors: When you make a deposit or withdrawal, your payment details are shared with the relevant payment provider (bKash, Nagad, Rocket, or your bank) solely to process the transaction.
• Identity verification services: If we are required to verify your identity, we may use a third-party verification service. This service receives only the minimum data necessary to complete the check.
• Legal and regulatory authorities: If we are required by law, court order, or regulatory authority to disclose your data, we will comply. We will notify you where we are legally permitted to do so.
• Fraud prevention agencies: In cases of suspected fraud or money laundering, we may share relevant data with fraud prevention organisations or law enforcement agencies.
• Service providers: We work with a small number of trusted technology providers who help us operate the platform. These providers are contractually bound to handle your data securely and only for the purposes we specify.

06 How Long We Keep Your Data

77bd app retains your personal data only for as long as it is necessary for the purposes described in this policy, or as required by applicable law. Here is a general guide to our retention periods:

• Active account data: Retained for the full duration of your account being open on 77bd app.
• Transaction records: Retained for a minimum of five years after the transaction date, in line with financial record-keeping requirements.
• Identity verification documents: Retained for five years after your account is closed.
• Support communications: Retained for two years from the date of the interaction.
• Technical and usage logs: Typically retained for 12 months, after which they are anonymised or deleted.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked back to you as an individual.

07 How We Protect Your Data

Protecting your personal data is a core responsibility at 77bd app. We use a combination of technical and organisational measures to keep your information safe:

• SSL/TLS encryption: All data transmitted between your device and 77bd app is encrypted using industry-standard SSL/TLS protocols.
• Secure data storage: Personal data is stored on secure servers with restricted access. Only authorised personnel can access sensitive data, and only when necessary.
• Access controls: Internal access to personal data is role-based and logged. Staff can only access the data they need to do their job.
• Regular security reviews: Our systems are regularly reviewed and tested to identify and address potential vulnerabilities.
• Incident response: In the unlikely event of a data breach, we have procedures in place to contain the incident, assess the impact, and notify affected users promptly.

08 Cookies

77bd app uses cookies — small text files stored on your device — to make the platform work properly and to understand how it is being used. Here is a breakdown of the types of cookies we use:

• Essential cookies: These are required for the platform to function. They keep you logged in during your session and remember your basic preferences. You cannot opt out of these without affecting your ability to use 77bd app.
• Analytics cookies: These help us understand how players navigate the platform — which pages are visited most, where users drop off, and how features are used. This data is aggregated and anonymised.
• Preference cookies: These remember your settings, such as language preferences and display options, so you don't have to reset them every time you visit.

You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Note that blocking essential cookies will affect the functionality of 77bd app.

09 Your Rights

You have meaningful rights over your personal data held by 77bd app. These rights are not just legal formalities — we take them seriously and will respond to any request promptly.

To exercise any of these rights, contact our support team at [email protected]. We will respond within 30 days. In some cases, we may need to verify your identity before processing a request.

10 Minors

77bd app is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on 77bd app, please contact us immediately at [email protected] and we will take prompt action to close the account and delete any associated data.

We use age verification measures during registration to prevent minors from accessing the platform. However, if any such account is identified after registration, it will be closed without delay.

11 Changes to This Policy

77bd app may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the "Last updated" date at the top of this page will be revised.

For significant changes that affect how we use your data, we will notify registered users via their account contact details before the changes take effect. Your continued use of 77bd app after any update constitutes acceptance of the revised policy.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal data is being handled, please get in touch with our team:

• Email: [email protected]
• Live chat: Available 24/7 through the 77bd app platform
• FAQ: Visit our FAQ page for answers to common privacy questions

We aim to respond to all privacy-related enquiries within 5 business days. For formal data subject requests, the maximum response time is 30 days.